Frequently Asked Questions (FAQ)
Welcome to Niyati Astro. Here are answers to some commonly asked questions about our astrology services and features.
1. What is Niyati Astro?
Niyati Astro is an astrology and spiritual guidance app that offers features such as Kundali, horoscope, Rashifal, palmistry, matchmaking, compatibility analysis, numerology, and Astro AI Chat.
Our aim is to make astrology-related insights easily accessible through a simple and personalized digital experience.
2. What information do I need to create my Kundali?
To generate a Kundali or birth chart, you may need to provide:
- Your name
- Date of birth
- Time of birth
- Place of birth
Providing accurate birth details helps generate more relevant astrology calculations and interpretations.
3. What is Astro AI Chat?
Astro AI Chat is an AI-powered feature that allows you to ask questions related to astrology and receive personalized astrology-based insights and guidance.
AI-generated responses are intended for informational, entertainment, spiritual, and personal guidance purposes. They should not be considered guaranteed predictions or professional advice.
4. Can I ask questions about my future?
Yes. You can ask Astro AI questions related to your life, career, relationships, personality, astrology, and other topics available within the app.
However, astrology-based predictions and insights are interpretative in nature and should not be considered guaranteed outcomes.
5. How does the Palmistry feature work?
The Palmistry feature may allow you to upload or capture an image of your palm.
The app analyzes the information provided to generate palmistry-related interpretations and insights.
For better results, use a clear, well-lit image where the palm and major lines are clearly visible.
6. Is my palm image safe?
We take reasonable measures to protect information processed through our services.
Palm images are used for providing the requested palmistry-related feature and improving the service where applicable, in accordance with our Privacy Policy.
For more information, please review our Privacy Policy.
7. What is Match Making?
The Match Making feature provides astrology-based compatibility analysis between two individuals.
Depending on the feature, you may need to provide birth details such as:
- Date of birth
- Time of birth
- Place of birth
The results are intended to provide astrology-based insights and should not be considered a guarantee of relationship or marriage success.
8. Can I check compatibility with another person?
Yes. You can use the Match Making or compatibility feature by entering the required details of both individuals.
Please ensure that you have permission to provide another person’s personal or birth information.
9. What is Rashifal?
Rashifal provides astrology-based horoscope insights for different zodiac signs.
Depending on the available features, Rashifal may include guidance or insights related to areas such as:
- Career
- Love and relationships
- Health and well-being
- Finance
- Personal life
Rashifal content is intended for informational and entertainment purposes.
10. What is Numerology?
Numerology is a system that interprets the significance of numbers associated with information such as your name and date of birth.
Niyati Astro may provide numerology-based calculations, name analysis, and related insights based on the information you provide.
11. Are astrology predictions guaranteed?
No. Astrology, palmistry, numerology, Kundali interpretations, compatibility analysis, and AI-generated insights are interpretative in nature.
They are intended for informational, entertainment, spiritual, and personal guidance purposes and should not be considered guaranteed predictions or certain outcomes.
12. Is Niyati Astro free to use?
Niyati Astro may offer both free and premium features.
Some services may require a subscription, credits, in-app purchase, or other payment method. Any applicable pricing will be displayed before you complete a purchase.
13. How can I manage or cancel my subscription?
If you purchased a subscription through an app store, you can generally manage or cancel it through your account settings on the platform where the subscription was purchased.
Cancellation and refund policies may be subject to the applicable app store’s terms and policies.
14. How can I delete my account?
You can request account deletion by contacting us at:
Please use the subject line “Account Deletion Request” and include your registered account details so we can process your request.
Please note that account deletion may permanently remove information associated with your account, subject to applicable legal and operational requirements.
15. Can I change my birth details?
Depending on the feature and account settings available in the app, you may be able to update or create new birth profiles.
Accurate birth information is important for generating relevant Kundali and astrology-based calculations.
16. What should I do if I find incorrect information or experience a technical problem?
If you experience an error, technical issue, or unexpected result, please contact our support team.
You can email us at:
Where possible, please include details about the issue and screenshots to help us understand and resolve the problem.
17. How do I report inappropriate content or behavior?
If you encounter inappropriate content, misuse, or behavior that violates our Community Guidelines, please report it through the available options in the app or contact us at:
18. Is my personal information protected?
We take reasonable measures to protect personal information and maintain the security of our services.
For detailed information about how we collect, use, and protect information, please review our Privacy Policy.
19. Can astrology replace professional advice?
No. Niyati Astro and its features do not replace professional medical, legal, financial, psychological, or other professional advice.
For important decisions in these areas, please consult a qualified professional.
20. How can I contact Niyati Astro?
For questions, support, privacy concerns, account deletion requests, or feedback, contact us at:
Niyati Astro Support
Email: Support@NiyatiAstro.com
Still Need Help?
We’re here to help. Please contact our support team at Support@NiyatiAstro.com, and we will do our best to assist you.